We take consignment anytime we are open. Please visit our Consign With Us Page for more information.

Yes. We will pre-screen your items when you come and hand you back what we can not accept. You can then fill out on the drop slip, if you want donated anything that can not be accepted (after the final review) here is a copy of our drop slips

• Please bring your clothing in on hangers.
• Items need to be photo ready to sell with no stains, smoke, wrinkles or fold lines.
• Please Zip all zippers and button all buttons
• On bags, please look inside and clean out and remove any lint with a brush or vacuum.
• On shoes, please clean the inside dust/marks on them.
• Please look over all items for stains, lint, pilling. We can not take with wear.
• We do strongly suggest brining them in on hangers. This will speed up your consignment process. In addition, we do have hangers available at the store that you can take home to prepare your items. Also, since we can not take any items with wrinkles. If you steam your items before you come in, you have a 70% greater chance of selling your item! Let's face it, everyone loves to buy something that looks like it's in brand new condition.

• We do usually have hangers that you can take home with you, just ask!
• We also have a hanging station you can use before it's turn. Try to lay your items flat in a laundry basket or folded lightly in a shopping bag so they do not get wrinkles. (no trash bags please) .
• If you want to bring your items on your own hangers, but you do not want to leave them with us you can always swap them onto our hangers when you arrive.

Absolutely! Consignor Online Log In-  We have it set up where you can log on at any time to view your account.  See how much money you have, your item lists, your pick up date, checks that have been issued, etc.  You can even use any money as store credit when shopping online or in store!

We are currently taking Spring Clothing.

We take Womens, Mens, Kids, Shoes, Jewelry, Cosmetics, Accessories, Household.

Please make sure they are clean and dust free. (Vacuum the inside if needed.) Please place them in a paper or reuseable shopping bag with handles (like a tjmaxx style that you are willing to part with, we do not give this back).

We take most brands from Gap to Gucci. We will consider other brands which will be determined by style and demand.

Womens from 00 to 4X (all sizes)

Mens (all sizes)

Kids - No Infant items (24 months or under, unless new with tags) - We take Sizes 2T to 20

• Infant Clothing (items sized 24 Months or under, unless New with Tags
• Child Boys: Jeans, Onesies, Pants (sweatpants are ok).
• Child Girls: Jeans, Onesies, Pants (sweatpants are ok), Infant Items (unless NWT), (limited anything on girls size 12+).
• Womens: Skirt & Pant suits. Sometimes we may choose to separate and only take one item part, or not take at all.
• Misc. We do not take bridal or formal gowns or men's suits/suit jackets, First Communion, Scrubs, Maternity, Uniforms or Costumes.
• Cosmetics that are open or used. Nail Polish. Perfume/Cologne can be preowned, but must be 1/2 full and in a spray bottle.
• Cosmetics and Jewelry we are selective on.
• We are extremely selective with our clothing, items that are wrinkled, stained, smoke, outdated or more than 3 years old will not be typically be accepted.
• Items that are not our posted season.
• Other items not accepted sometimes is determined by overstock, style, or other factors determined by authorized staff. We try to choose items what sells best for our store and what our customers have asked for. We try not to take any fast fashion brands, (examples: Shein, Temu, Amazon, Forever 21, Fashion Nova, Charlotte Russe, New Look, etc).
• Unbranded Items or items with the size or label cut out.

Unfortunately, we do not take re-consigned items. If we notice that they have been brought in before, we may donate them and not accept them on consignment. The only exception to this is high end luxury items which will have written approval.

Typically clothing & bags will be entered within a week (items in bags entered first, then clothing a few days later). Jewelry and cosmetics currently have a 6 month wait, we are entering items brought in December 2023. (It's totally worth it, they are super high demand at Off the Rack.) Please check your online account to see when it gets entered. We will also update under FAQ as it changes. Thanks!

No. We do not. In fact we charge $25 authentication fee for anything you bring to us that is not authentic. Selling counterfeit items is a Federal Offence. It carries fines up to $15 million and up to 10 years imprisonment. We take this very seriously at Off The Rack.

Yes. If you are moving or has a loved one that has passed, we can help to sell your clothing, jewelry, shoes & bags. Please call 781-878-3555 and ask for customer service or send us a email below at "contact us" on this page.

You can send us your items and we can consign them for you. Please send us a email below or call the store and ask for customer service to set you up with the correct information.